Requirements
What you need to run Case File
A laptop, a current browser, and a headset. Nothing is installed and no admin rights are needed.
Browser
Chrome or Edge on Windows, Mac or ChromeOS, kept up to date. Safari on a Mac works. Firefox does not support the speech recognition Case File uses, so it is not supported. Phones and tablets can run a conversation, but the laptop is the training tool.
Headset
A headset or earbuds with a microphone, for the best results. Open-mic runs on laptop speakers can pick up sound bleed. A quiet room helps.
Microphone permission
The browser asks once, the first time you knock. Allow it. If it was denied, click the lock icon in the address bar and turn the microphone back on.
Connection
A normal office or home connection. The faces stream video and need about 2 Mbps; voice-only runs need far less. A department guest network usually works; a filtered network may need the addresses below allowed.
Nothing installed
Case File is a web page. There is no software to install, no plug-in, and nothing that needs an administrator.
Sign-in
Email and password. The department's coordinator adds each officer by name and agency email; the officer gets an email to set a password once. How that works, and who does what.
On an iPhone
Phones can run a conversation, and some departments issue iPhones. If there is no sound, it is an iPhone issue, not your account: check the side ring/silent switch, close the tab and open it again, or restart the phone.
For IT
What to allow, and what we keep
Addresses to allow
app.investigativelogic.com(the application; HTTPS and secure WebSockets)api.anam.aiand its media servers (the faces; HTTPS, WebSockets and WebRTC media on UDP)investigativelogic.com(this site)
If WebRTC is blocked, the faces will not connect; voice-only runs still work.
What we keep
- Each run's transcript, audio and debrief, stored in the United States, belonging to the department.
- Officer name and email for sign-in. No other personal data is collected.
- Every person, voice and face in Case File is synthetic; no real person's data is involved.
Questions from IT: [email protected]. We answer within one business day.
Talk to us
Department plans, academy classes, a pilot, or a question. We answer within one business day.
[email protected]